/* ========== AI 客服专属样式（完全隔离，不影响全局） ========== */
/* 基础工具类 - 仅作用于AI客服内部 */
#ai-service-dialog .scrollbar-hide {
    -ms-overflow-style: none;
    scrollbar-width: none;
}
#ai-service-dialog .scrollbar-hide::-webkit-scrollbar {
    display: none;
}

/* 动画关键帧 - 命名隔离，避免冲突 */
@keyframes ai-pulse {
    0%, 100% { opacity: 1; }
    50% { opacity: 0.5; }
}
@keyframes ai-user-message-in {
    to { opacity: 1; transform: translateY(0); }
}
@keyframes ai-ai-message-in {
    to { opacity: 1; transform: translateY(0); }
}
@keyframes ai-tip-fade {
    0% { opacity: 0; transform: translateY(10px); }
    10% { opacity: 1; transform: translateY(0); }
    90% { opacity: 1; transform: translateY(0); }
    100% { opacity: 0; transform: translateY(10px); }
}

/* 5秒绿色提示框（极高层级，强制生效） */
#ai-service-tip {
    position: fixed !important; /* 定位生效，z-index才有用 */
    bottom: 20px !important;
    right: 20px !important;
    z-index: 9997 !important; /* 极高层级，强制生效 */
    padding: 8px 16px !important;
    background: #78C01E !important;
    color: #fff !important;
    border-radius: 4px !important;
    font-size: 14px !important;
    display: none !important;
    align-items: center !important;
    justify-content: center !important;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.2) !important;
    transition: all 0.3s ease !important;
    isolation: isolate !important;
    pointer-events: none !important; /* 不拦截点击 */
}
#ai-service-tip.show {
    display: flex !important;
    animation: ai-tip-fade 5s ease forwards !important;
}

/* AI客服对话框（核心：9998层级，强制置顶悬浮层，低于导航9999） */
#ai-service-dialog {
    position: fixed !important; /* 必须fixed，z-index才生效 */
    bottom: 20px !important;
    right: 20px !important;
    z-index: 9998 !important; /* 极高层级，强制高于所有悬浮层（<9998），低于导航9999 */
    width: 380px !important;
    background: #fff !important; /* 不透明背景，防止穿透 */
    border-radius: 12px !important;
    box-shadow: 0 10px 25px rgba(0, 0, 0, 0.1) !important;
    display: flex !important;
    flex-direction: column !important;
    visibility: hidden !important;
    opacity: 0 !important;
    transform: translateY(20px) scale(0.98) !important;
    transition: all 0.3s ease-out !important;
    pointer-events: none !important;
    isolation: isolate !important; /* 样式隔离 */
    box-sizing: border-box !important;
}
#ai-service-dialog.show {
    visibility: visible !important;
    opacity: 1 !important;
    transform: translateY(0) scale(1) !important;
    pointer-events: auto !important;
}

/* 对话框头部 */
#ai-service-dialog .ai-header {
    background: #78C01E !important;
    color: #fff !important;
    padding: 16px !important;
    border-top-left-radius: 12px !important;
    border-top-right-radius: 12px !important;
    display: flex !important;
    justify-content: space-between !important;
    align-items: center !important;
    font-size: 16px !important;
}
#ai-service-dialog .ai-header .ai-title {
    display: flex !important;
    align-items: center !important;
    gap: 8px !important;
    font-weight: 500 !important;
}
#ai-service-dialog .ai-header .ai-close {
    color: rgba(255, 255, 255, 0.8) !important;
    cursor: pointer !important;
    transition: color 0.2s !important;
    font-size: 18px !important;
}
#ai-service-dialog .ai-header .ai-close:hover {
    color: #fff !important;
}

/* 聊天内容区 */
#ai-service-dialog .ai-chat-content {
    flex: 1 !important;
    padding: 16px !important;
    overflow-y: auto !important;
    max-height: 400px !important;
    background: #F8FBF3 !important;
}
#ai-service-dialog .ai-chat-content .ai-message {
    margin-bottom: 16px !important;
    display: flex !important;
    align-items: flex-start !important;
}
#ai-service-dialog .ai-chat-content .ai-message.user {
    justify-content: flex-end !important;
}

/* 核心：40×40px 头像样式（强制锁定尺寸） */
#ai-service-dialog .ai-message .ai-avatar {
    width: 40px !important;
    height: 40px !important;
    border-radius: 50% !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    color: #fff !important;
    font-size: 18px !important;
    flex-shrink: 0 !important;
    padding: 0 !important;
    margin: 0 !important;
}
/* 仅隐藏AI头像内的图标（保留用户头像图标） */
#ai-service-dialog .ai-message.ai .ai-avatar i {
    display: none !important;
}
/* AI头像 - 仅调整右侧间距 */
#ai-service-dialog .ai-message.ai .ai-avatar {
    background: url('https://www.greenstar.com.cn/img/ai-avatar.jpg') center/cover no-repeat !important;
    margin-right: 12px !important;
}
/* 用户头像 - 灰色背景+显示用户图标（核心修改） */
#ai-service-dialog .ai-message.user .ai-avatar {
    background: #9CA3AF !important;
    margin-left: 12px !important;
}
/* 给用户头像添加白色用户图标（fa-user），居中显示 */
#ai-service-dialog .ai-message.user .ai-avatar i {
    display: block !important;
    font-size: 16px !important; /* 图标尺寸适配40×40头像 */
    color: #fff !important; /* 白色图标，对比灰色背景更清晰 */
}

/* 聊天消息文字 */
#ai-service-dialog .ai-message .ai-content {
    background: #fff !important;
    border-radius: 12px !important;
    padding: 12px 16px !important;
    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.05) !important;
    max-width: 78% !important;
    font-size: 16px !important;
    color: #374151 !important;
    line-height: 1.5 !important;
}

/* 加载中动画 - 头像同步40×40尺寸 + 无图标 */
#ai-service-dialog .ai-loading {
    display: flex !important;
    gap: 12px !important;
    margin-bottom: 16px !important;
    align-items: flex-start !important;
}
#ai-service-dialog .ai-loading .ai-avatar {
    width: 40px !important;
    height: 40px !important;
    border-radius: 50% !important;
    background: url('https://www.greenstar.com.cn/img/ai-avatar.jpg') center/cover no-repeat !important;
    flex-shrink: 0 !important;
    padding: 0 !important;
    margin: 0 !important;
}
/* 隐藏加载中头像内的图标 */
#ai-service-dialog .ai-loading .ai-avatar i {
    display: none !important;
}
#ai-service-dialog .ai-loading .ai-dots {
    display: flex !important;
    gap: 8px !important;
    align-items: center !important;
    padding: 12px !important;
    background: #fff !important;
    border-radius: 12px !important;
    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.05) !important;
}
#ai-service-dialog .ai-loading .ai-dot {
    width: 8px !important;
    height: 8px !important;
    border-radius: 50% !important;
    background: #78C01E !important;
    animation: ai-pulse 2s ease infinite !important;
}
#ai-service-dialog .ai-loading .ai-dot:nth-child(2) {
    animation-delay: 0.2s !important;
}
#ai-service-dialog .ai-loading .ai-dot:nth-child(3) {
    animation-delay: 0.4s !important;
}

/* 输入区 */
#ai-service-dialog .ai-input-area {
    padding: 16px !important;
    border-top: 1px solid #E5E7EB !important;
}
#ai-service-dialog .ai-input-area form {
    display: flex !important;
    gap: 8px !important;
}
#ai-service-dialog .ai-input-area textarea {
    flex: 1 !important;
    border: 1px solid #E5E7EB !important;
    border-radius: 12px !important;
    padding: 12px 16px !important;
    outline: none !important;
    resize: none !important;
    font-size: 16px !important;
    line-height: 1.5 !important;
    color: #374151 !important;
    min-height: unset !important;
    transition: border-color 0.2s !important;
}
#ai-service-dialog .ai-input-area textarea:focus {
    border-color: #78C01E !important;
    box-shadow: 0 0 0 2px rgba(120, 192, 30, 0.3) !important;
}
#ai-service-dialog .ai-input-area button {
    background: #78C01E !important;
    color: #fff !important;
    border: none !important;
    border-radius: 12px !important;
    padding: 0 16px !important;
    cursor: pointer !important;
    transition: background 0.2s !important;
    font-size: 16px !important;
    flex-shrink: 0 !important;
}
#ai-service-dialog .ai-input-area button:hover {
    background: rgba(120, 192, 30, 0.9) !important;
}

/* FontAwesome 适配 - 仅作用于AI客服内部 */
#ai-service-dialog [class^="fa-"], 
#ai-service-dialog [class*=" fa-"] {
    font-family: "FontAwesome" !important;
    font-size: 16px !important;
    font-style: normal !important;
    font-weight: normal !important;
    text-decoration: inherit !important;
    -webkit-font-smoothing: antialiased !important;
}

/* 兜底样式 - 仅作用于AI客服内部 */
#ai-service-dialog * {
    box-sizing: border-box !important;
    margin: 0 !important;
    padding: 0 !important;
    font-family: inherit !important;
}
#ai-service-dialog .fas,
#ai-service-dialog .fa-solid,
#ai-service-dialog .far,
#ai-service-dialog .fa-regular {
    font-weight: normal !important;
}